Description

Summary
To provide positive, enriching, and inspiring academic support and encouragement to students beyond the classroom experience through individual and/or group tutoring.

Knowledge & Responsibilities

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Meet with students individually or in group sessions either through scheduled or unscheduled appointments
• Assess a student’s strengths and weaknesses under guidance from the Director of Academic Enrichment
• Recognize successes in the tutoring program, in students, and personally by continually striving to improve through formal and informal feedback
• Require students to participate actively in sessions within the guidelines, policies, and procedures endorsed by Johnston Community College
• Explain, model, and offer academic assistance related to the subject or assignment
• Offer suggestions for more effective study skills or strategies for assignment completion
• Provide written feedback for documents submitted to the Jaguar Writing Portal using the provided TextExpander software
• Potential remote Jaguar Writing Portal work as needed
• Accurately record written feedback
• Assist with the planning, implementation, and presentation of workshops and test review sessions offered through the JCC Library
• Use resources available through Jaguar Tutoring, the Jaguar Writing Portal, and the JCC Library
• Assist in the promotion of Jaguar Tutoring services to both prospective and current students and faculty/staff
• Demonstrate a strong commitment to customer service displaying excellent interpersonal communication and problem-solving skills
• Accurately record tutoring sessions in tutoring software with FTE guidelines
• Assist in the process of end-of-term paperwork and compile reports by deadlines, including FTE-related documents and reports
• Work collaboratively with colleagues and students by practicing punctuality, respect for deadlines, problem solving, and honest communication
• Exercise individual initiative, independent actions, and sound judgment
• Complete and maintain daily, weekly, and monthly-required confidential required documentation for tutorial services and FTE reports
• Complete all required forms and documentation accurately by deadline(s)
• Follow up with tutees as required by specific tasks and situations in a timely manner
• Communicate with the Director of Academic Enrichment regarding issues, concerns, and suggestions
• Attend professional training sessions and meetings
• Arrive for appointments and scheduled hours on time and as scheduled. If unable to work, the tutor should notify the Director of Academic Enrichment ahead of time or as soon as possible after the related absence
• Maintain confidentiality of all involved in the tutoring experience following FERPA (Family Educational Rights & Privacy Act) guidelines
• Perform and maintain focused tutoring responsibilities in an active, highly productive workplace environment that meets the needs of diverse students, faculty, and staff
• Accurately record and affirm worked hours in TimeClock for each day worked
• Accurately record the availability of appointments in the tutoring software schedule each semester
• Accurately record hours and availability in the tutoring schedule spreadsheet
• Other duties as necessary for effective tutoring

Supervisory Responsibilities:
This job has no supervisory responsibilities

Minimum & Preferred Qualifications

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Minimum: Bachelor’s degree in English, Literature, or Writing

Education Preferred: Master’s degree in English, Literature, or Writing

Experience Minimum: None

Experience Preferred: Two years of experience working in a postsecondary or community college setting, or having past tutoring experience, or a combination of these. Experience using and customizing TextExpander or similar text expansion software tools. Experience evaluating, grading, and providing feedback on academic and professional written documents.

Additional Information

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Computer Skills:

• Mastery of academic computer literacy
• Academic proficiency in the use of Microsoft Office Suite (such as formatting papers, MS Teams folders, and Chat, and MS Teams video conferencing)
• Academic proficiency in OneDrive (able to assist others in their understanding of using this tool)
• Technology-based problem solving
• Growth mindset regarding technology
• Comfort in learning new technologies in a fast-paced environment

Communication Skills

• Ability to read and interpret any pertinent course materials such as syllabi, course/homework instructions or any educational information that will assist in the student’s learning experience.
• Ability to author daily reports and email correspondence.
• Ability to speak effectively with students or employees of an organization.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and be able to explain/interpret to students.
• Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

• None

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands and fingers. The employee is frequently required to talk and hear and is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To provide positive, enriching, and inspiring academic support and encouragement to students beyond the classroom experience through individual and/or group tutoring. Knowledge & Responsibilities Essential Duties and Responsibilities include the following. Other duties may be assigned. Meet with students individually or in group sessions either through scheduled or unscheduled appointments. Assess a student’s strengths and weaknesses under guidance from the Director of Academic Enrichment. Recognize successes in the tutoring program, in students, and personally by continually striving to improve through formal and informal feedback. Require students to participate actively in sessions within the guidelines, policies, and procedures endorsed by Johnston Community College. Explain, model, and offer academic assistance related to the subject or assignment. Offer suggestions for more effective study skills or strategies for assignment completion. Provide written feedback for documents submitted to the Jaguar Writing Portal using the provided Text. Expander software Potential remote Jaguar Writing Portal work as needed. Accurately record written feedback Assist with the planning, implementation, and presentation of workshops and test review sessions offered through the JCC Library. Use resources available through Jaguar Tutoring, the Jaguar Writing Portal, and the JCC Library. Assist in the promotion of Jaguar Tutoring services to both prospective and current students and faculty/staff Demonstrate a strong commitment to customer service displaying excellent interpersonal communication and problem-solving skills Accurately record tutoring sessions in tutoring software with FTE guidelines Assist in the process of end-of-term paperwork and compile reports by deadlines, including FTE-related documents and reports Work collaboratively with colleagues and students by practicing punctuality, respect for deadlines, problem solving, and honest communication. Exercise individual initiative, independent actions, and sound judgment Complete and maintain daily, weekly, and monthly-required confidential required documentation for tutorial services and FTE reports. Complete all required forms and documentation accurately by deadline(s)Follow up with tutees as required by specific tasks and situations in a timely manner. Communicate with the Director of Academic Enrichment regarding issues, concerns, and suggestions. Attend professional training sessions and meetings. Arrive for appointments and scheduled hours on time and as scheduled. If unable to work, the tutor should notify the Director of Academic Enrichment ahead of time or as soon as possible after the related absence. Maintain confidentiality of all involved in the tutoring experience following FERPA (Family Educational Rights & Privacy Act) guidelines. Perform and maintain focused tutoring responsibilities in an active, highly productive workplace environment that meets the needs of diverse students, faculty, and staff. Accurately record and affirm worked hours in Time. Clock for each day worked. Accurately record the availability of appointments in the tutoring software schedule each semester. Accurately record hours and availability in the tutoring schedule spreadsheet. Other duties as necessary for effective tutoring. Supervisory Responsibilities: This job has no supervisory responsibilities Minimum & Preferred Qualifications Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Minimum: Bachelor’s degree in English, Literature, or Writing Education Preferred: Master’s degree in English, Literature, or Writing. Experience Minimum: None. Experience Preferred: Two years of experience working in a postsecondary or community college setting, or having past tutoring experience, or a combination of these. Experience using and customizing Text. Expander or similar text expansion software tools. Experience evaluating, grading, and providing feedback on academic and professional written documents. Additional Information Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Computer Skills: Mastery of academic computer literacy. Academic proficiency in the use of Microsoft Office Suite (such as formatting papers, MS Teams folders, and Chat, and MS Teams video conferencing)Academic proficiency in One. Drive (able to assist others in their understanding of using this tool)Technology-based problem solving. Growth mindset regarding technology. Comfort in learning new technologies in a fast-paced environment. Communication Skills Ability to read and interpret any pertinent course materials such as syllabi, course/homework instructions or any educational information that will assist in the student’s learning experience. Ability to author daily reports and email correspondence. Ability to speak effectively with students or employees of an organization. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and be able to explain/interpret to students. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations. None. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands and fingers. The employee is frequently required to talk and hear and is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

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