EAST CAROLINA UNIVERSITY Student Employment - Pirate Techs - Service Desk Technical Support in Greenville, NC

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Student Employment - Pirate Techs - Service Desk Technical Support
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Position Details
Position Information

Advertising Department ITCS CLIENT ENGAGEMENT AND SUPPORT
Academic Term/Year SUMMER 2026
Position Title Student Employment - Pirate Techs - Service Desk Technical Support
Posting Number 08166
Position Number 08166
Student Job Category Student - Hourly Job
Number of Vacancies 5
Job Description
ECU Department of ITCS Client Engagement and Support is currently seeking several Pirate Tech Service Desk Technical Support Technicians to assist faculty, staff, students, retirees, alumni, and other ECU clients both over the phone and email.

The support technicians will assist clients with technology related issues such as:

1. Setting up email on computers and smart phones
2. Connecting devices to Wi-Fi
3. Installing ECU software
4. Troubleshooting computer related issues.


They will also assist with checking a client’s account and providing information to clients on how to reset their passphrase.

The selected candidates need to be responsible, committed to work, have good communication skills, have good note taking skills, have a willingness to learn, and the ability to provide good customer service.
Preferred (Majors, Experience, GPA, etc.)
Special Instructions to Applicant
Please upload your resume online.
Additional Instructions to Applicants

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Quick Link for Direct Access
Open Date 05/07/2026
Close Date 06/21/2026
Open Until Filled No
Nondiscrimination Statement
East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.
Supplemental Questions

Required fields are indicated with an asterisk ( - ).

Documents Needed to Apply
Required Documents
  1. Curriculum Vitae/Resume
Optional Documents
Advertising Department ITCS CLIENT ENGAGEMENT AND SUPPORT Academic Term/ Year SUMMER 2026 Position Title Student Employment - Pirate Techs - Service Desk Technical Support Posting Number 08166 Position Number 08166 Student Job Category Student - Hourly Job Number of Vacancies 5 Job Description ECU Department of ITCS Client Engagement and Support is currently seeking several Pirate Tech Service Desk Technical Support Technicians to assist faculty, staff, students, retirees, alumni, and other ECU clients both over the phone and email. The support technicians will assist clients with technology related issues such as:1. Setting up email on computers and smart phones 2. Connecting devices to Wi-Fi 3. Installing ECU software 4. Troubleshooting computer related issues. They will also assist with checking a client’s account and providing information to clients on how to reset their passphrase. The selected candidates need to be responsible, committed to work, have good communication skills, have good note taking skills, have a willingness to learn, and the ability to provide good customer service. Preferred (Majors, Experience, GPA, etc.)
search terms: Technical Support+Service Desk
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