Agency

Dept of Health and Human Services

Division

Child and Family Well Being

Job Classification Title

Early Intervention Service Supervisor (NS)

Position Number

60040439

Grade

NC15

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The primary purpose of this position is to provide clinical and administrative supervision, guidance, technical assistance, and support for the ITP Service Coordinators and other CDSA personnel who serve children referred to and enrolled in the NC Infant-Toddler Program.

This position is also responsible for hiring and training direct-service CDSA staff, completing work performance evaluations, and ensuring EISC and clinician compliance with State and Federal regulations for the Infant/Toddler Program. The position will also involve supervision of operations in two CDSA satellite offices; Iredell and Rowan County.

Along with the Director and other staff, this employee is also responsible for training/collaborating with other public and private providers of early intervention services, and participates as a member of the CDSA Management Team in long-range planning, policy and procedure development, and budget management.

Knowledge Skills and Abilities/Management Preferences

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required, but applicants that possess these skills are preferred.

• Knowledge of typical child development, including developmental delays, disabilities, and established conditions.

• Skill in organization and management of time and resources to effectively support service delivery.

• Ability to work with regulations, policies, and evidence-based practices applicable to planning, developing, directing, and evaluating Infant-Toddler services.

• Knowledge of Medicaid service definitions and documentation requirements to ensure compliance and accuracy.

• Ability to coordinate and instruct staff, family members, and service providers, while establishing rapport with diverse populations, families, and community agencies

Physical Requirements:

Must be able to drive and travel by car across the CDSA’s defined catchment area.

- Position is 100% funded through federal funds.

- Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours

- Posting closes at 11:59 p.m. the night before the end date

About the NC Division of Child and Family Well-Being:
The Division of Child and Family Well-Being (DCFW) brings together complementary NC Department of Health and Human services to support North Carolina’s children growing up safe, healthy, and thriving in nurturing and resilient families and communities.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: />

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.

• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

• For a list of organizations that perform this specialized service, please visit the NACES membership website at />

  Degree/College Credit Verification

  Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.

  Veterans’ and National Guard Preference

  • Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.

  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of their DD 256 or NGB 22, along with the state application.

  ADA Accommodations

  Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

  CONTACT INFORMATION:

  If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.

  Minimum Education and Experience

  Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

  Master's degree in a human services field from an appropriately accredited institution and two years of professional developmental disability or infant and child mental health experience preferably including administrative/supervisor experience; or Bachelor’s degree in a human services field from an appropriately accredited institution and three years of professional developmental disability or infant and child mental health experience, preferably including one year of administrative experience; or an equivalent combination of education and experience.

  EEO Statement

  The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

  Recruiter:

  Charlene Michele Moore

  Email:

  talentacquisition@dhhs.nc.gov

The primary purpose of this position is to provide clinical and administrative supervision, guidance, technical assistance, and support for the ITP Service Coordinators and other CDSA personnel who serve children referred to and enrolled in the NC Infant-Toddler Program. This position is also responsible for hiring and training direct-service CDSA staff, completing work performance evaluations, and ensuring EISC and clinician compliance with State and Federal regulations for the Infant/ Toddler Program. The position will also involve supervision of operations in two CDSA satellite offices; Iredell and Rowan County. Along with the Director and other staff, this employee is also responsible for training/collaborating with other public and private providers of early intervention services, and participates as a member of the CDSA Management Team in long-range planning, policy and procedure development, and budget management. Knowledge Skills and Abilities/ Management Preferences. Salary Range: $55,221-$96,639 Recruitment Range: $55,221-$60,571 Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement. The following Management Preferences are not required, but applicants that possess these skills are preferred. Knowledge of typical child development, including developmental delays, disabilities, and established conditions. Skill in organization and management of time and resources to effectively support service delivery. Ability to work with regulations, policies, and evidence-based practices applicable to planning, developing, directing, and evaluating Infant-Toddler services. Knowledge of Medicaid service definitions and documentation requirements to ensure compliance and accuracy. Ability to coordinate and instruct staff, family members, and service providers, while establishing rapport with diverse populations, families, and community agencies. Physical Requirements:Must be able to drive and travel by car across the CDSA’s defined catchment area. - Position is 100% funded through federal funds. - Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours - Posting closes at 11:59 p.m. the night before the end date.

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